글로벌 데이터, IT 솔루션, 및 첨단 물류 서비스를 선도하는 글로벌 기업에서 Billing & General Affairs Staff을 채용합니다.

Job Title: Billing & General Affairs staff
Location: Grand Prairie, TX
Hours: 8:30 AM – 5:30 PM
Benefits: Medical / Vision / Dental / PTO (After 90 days)

주요 업무:
• SAP S/4HANA 사용자 대상 Tier 1 VOC 지원
• 시스템 이슈 분석, 원인 파악 및 Troubleshooting
• 필요 시 상위 Support Tier로 이슈 Escalation
• 소스코드 및 시스템 설정 검토를 통한 원인 분석
• IT, SAP Functional/Technical 팀과 협업하여 이슈 해결
• 고객 문의, 이슈 및 해결 과정 문서화
• 기술적 내용을 기술/비기술 담당자에게 명확하게 전달
• Support 프로세스 개선 및 고객 만족도 향상 활동 지원

자격 요건:
• 우수한 조직 관리 및 커뮤니케이션 능력
• 고등학교 졸업 또는 GED 이상
• 생산 환경에서 여러 업무를 동시에 수행하며 마감기한을 준수할 수 있는 능력
• 꼼꼼하고 복잡한 업무 및 프로세스 이슈를 조사·분석하여 해결책을 도출할 수 있는 능력
• 상황을 빠르게 파악하고 문제에 대한 해결책을 도출하는 능력
• Microsoft Excel 활용 능력 필수 (VLOOKUP, Pivot Table 등)
• 다양한 직급의 구성원과 원활하게 소통할 수 있는 뛰어난 구두·서면 커뮤니케이션 능력
• 우수한 Presentation 및 Organizational Skills

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Responsibilities:
• Follow SOP and Work Instructions, update as needed and ensure financial closing requirements as well as forecasting and closing all books timely
• Ensure all vendor invoices & monthly customer invoices are submitted & paid timely
• Check with vendors for new invoices, keeping track of what day of each month each vendor sends on the invoices
• Review invoice for any unusual or outstanding charges, and submit it to Site Manager for approval
• Submit approved invoices to respective Finance departments for payment
• Ensure all vendor payments are made timely without stoppages in service
• Generate daily labor analysis report & billing report
• Make cost saving proposals
• Update site roster monthly, applying changes to labor analysis
• Execute daily safety & compliance walk, propose needed repair/work to Site Manager for approval
• Obtain quotations for site improvement work
• Work with Site Supervisor to complete repairs & maintenance on MEH’s including communication with vendors
• Maintain warehouse/office supply inventory & fulfill based on usage to avoid running out
• Monitor trends and report changes to Management for action
• Perform ad-hoc reporting, as required.
• Perform other job-related duties as required
• Flexible to work overtime as required

Requirements:
• Strong organization & communication skills
• High school GED or higher
• Ability to effectively work under the pressure of deadlines in a multi-task, production environment
• Detail oriented, with the ability to thoroughly research, analyze and develop solutions to complex processing and workflow issues
• Ability to quickly grasp situational issues and derive solutions to problems
• Proficient with Microsoft Excel with VLOOKUP and pivot tables
• Excellent presentation, communication, and organizational skills including effective written and verbal communication skills to communicate with various levels of the organization

※ 지원 방법: recruiting@people4nets.com 으로 이력서 송부 (담당자: Katherine) ※ 문의: 469-777-6236 (Text Only)