자동차에 장착된 imbedded solution or infortainment Software (지도, telematicsfunction의 APP ) 공급 및 운영의 QA메니저입니다. 자동차의 전장 SOFTWARE, Telematics contents개발/운영에 경험이 있으신분 환영합니다.

Resume to INFO@A2ZRETURNVALUES.COM

이력서 접수자에게 연락하여 자세히 설명드립니다.

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Position: Software Quality Manager
Job Location: Orange County, CA
Salary Level: 110K – 150K per Year

JOB profile
Manages the quality engineering of the navigation SW-related services, especially Master contents providers & Server Based Routing (mainly Master Contents Providers).
Communication with customers (HMC/HMA/ KUS/ HAC/ KCI/HATCI), contents provider (HERE etc) and HQ R&D.

JOB RESPONSIBILITIES
Business Operation (20%)
• Work with HQ Navigation Business Department, customers (HMC/ HMA/ KMA/ HAC/ KCI/ HATCI) and content providers.
• Work with the legal team to draft out and amend contracts (MapCare, Soundhound, CPs – HERE, TomTom, EV networks, JD Power, etc).
• New Service operation setup and settlement (i.g. OTA service, HD Maps).
Market Research of Master Contents Providers (20%)
• Work with HQ Navigation Business Department.
• Research and analyze new technologies, and new multimedia platforms.
• Explore startup organizations to identify (i.g. Netradyne), Attend industry conferences/meetings to stay up-to-date on the latest market trends of content providers.
Map Update Service Operation (10%)
• Manage local release of map updates with the Business Operation Manager, Call Center/ OTA Service manager.
• VOC/ Survey customer experience with vehicle content and suggest improvements.
• Manage escalated issues.
MCP Service Operation & CP quality management (40%)
• Manage local operations with teammates.
• Support the specialist to lead all issues and QE test follow-up – Improve the workflow, and escalations and effectively delegate across to related teams.
• Manage the escalated issues
SBR Service Operation (10%)
• Backup of Service Operation manager
• Manage local operations with teammates.
• Support the specialist to lead all issues and QE test follow-up – Improve the workflow, and escalations and effectively delegate across to related teams.
• Manage escalated issues.
Business development
• Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.
• Provides guidance to subordinates within the latitude of established company policies.
• Recommends changes to policies and establishes procedures that affect immediate organization(s).

REQUIREMENTS
• Bachelor’s degree in Business related field / Computer Science major
• Master’s preferred
• Over 10 years of experience in the automotive technology industry
• Experience individuals who have worked in Automotive Tier 1 Suppliers.
• Experience working with large companies, preferably automotive and/or software manufacturers.
• Experience in business operation, technology, market research, and marketing
• Be comfortable with technical & business audiences
• Experience in Project management