Company Overview:

The company is an American manufacturing company that focuses on products for healthy living including kitchen appliances, sporting goods and safety gear.

Company Location: Libertyville, IL

Job Title:  Network Engineer

Responsibilities:

• Typical tasks usually include:

• installing, supporting and maintaining new server hardware and software infrastructure;
• managing email, anti-spam and virus protection;
• setting up user accounts, permissions and passwords;
• monitoring network usage;
• ensuring the most cost-effective and efficient use of servers;
• suggesting and providing IT solutions to business and management problems;
• ensuring that all IT equipment complies with industry standards;
• analysing and resolving faults, ranging from a major system crash to a forgotten password;
• undertaking routine preventative measures and implementing, maintaining and monitoring network security, particularly if the network connects to the internet;
• providing training and technical support for users with varying levels of IT knowledge and competence;
• supervising other staff, such as help-desk technicians;
• working closely with other departments/organisations and collaborating with other IT staff;
• planning and implementing future IT developments and undertaking project work;
• managing the website and keeping internal networks running;
• monitoring the use of the web by employees.

• 2+ years of recent / relevant experience in the fields of IT, IT Networks
• Advanced knowledge of computer troubleshooting
• Small business class routers and switches experience
• Remote end user support experience
• Experience and/or familiarity with RMM & PSA Tools would be a plus, but not required
• Able to maintain a positive attitude
• Develop and maintain exemplary customer relations and satisfaction
• Ability to communicate effectively with team members and clients
• Independent thinking and effective time management
• Ability to prioritize and manage multiple projects simultaneously
• Creative and analytical thinker / problem solver
• Team player, willing and able to meet agreed upon goals
• Ability to work in a fast paced environment
• Ability to complete required paperwork.

Salary and Benefits:

– Salary will be commensurate with experience
– Health Insurance
– Paid Vacation
– Other benefits will be made in the interview