Home Job Postings We are looking for talented IT engineer and managers This topic has [1] reply, 0 voices, and was last updated 2 years ago by 1. Now Editing “We are looking for talented IT engineer and managers” Name * Password * Email Topic Title (Maximum Length 80) Company * Location Expires at https://www.autoeveramerica.com/jobopportunities.aspx# <strong>Mgr. Software - ECS (Enterprise Collaboration Systems)</strong> Location: Fountain Valley, CA Department: Management Support - ECS Type: Full TimeMin. Experience: Manager/Supervisor Job Summary: Enterprise Collaboration Systems Manager manages Microsoft oriented, employee collaboration related on-prem and cloud services for Hyundai, Kia and affiliates customers. It includes overseeing managed services (onshore, offshore), service contract management, and managing team resources and financial. The successful candidate must have technological skills, managing employees and contractors, and be invested in continuously learning about Microsoft’s offerings to keep the platform up to date and functioning at optimal level. DUTIES AND RESPONSIBILITIES: •Supports the overall health of technologies associated with Exchange, SharePoint and Lync/Skype on-prem and cloud service •Implement security policy. maintain user access, manage security incident resolution •Ensure the proper maintenance of the employee collaboration system platforms, servers and Microsoft 365 services to make sure they are functioning properly. •Manage service level by evaluating service requests fulfillment and service level, and feedback to employee, contractors and managed service partners. •Define and drive the strategic roadmap of EUC and Messaging engineering services and operations •Directly manage EUC and Messaging Engineers, including hiring, training, coaching, remediation, and performance reviews •Lead changes by reviewing Microsoft product update and Java application changes, and propose/execute changes to make the platform more effective. •Develop business and technical architectures for the End User Computing and Messaging platforms to be in alignment with the enterprise architecture principles & vision. Contribute to the development of broader infrastructure architecture. •Automate EUC, O365 enrollment, and user onboarding processes to deliver a world-class new hire experience •Develop and maintain End User Computing policies (including desktop group policies, Email & Data retention, and Print Services) standards, and procedures •Develop positive relationships with the business and other functions involved in downstream technical processes Collaborate with members of the information security, network, and cloud teams to ensure images and support model meet user requirements and align with the overall IT technology portfolio, processes, and procedures •Look to continually improve all aspects of the End User Computing and O365 functions REQUIRED SKILLS, ATTRIBUTES & EDUCATION: •Bachelor’s Degree in Information Technology, Computer Science, or related field is required. •7+ Years of experience with End User Computing and Messaging areas of IT Engineering •3+ years of leadership experience in managing a high-performance EUC & O365 engineering team •The innovative mindset in creating new and better ways for the organization to be successful •Results-Oriented approach (drive results) - Consistently achieves results, even under challenging circumstances •Ability to handle conflict situations effectively, with a win-win mindset •Preferred: Office 365 operation experiences Work Environment •Standard 40-hour workweek applies. •Some overtime or nontraditional hours may be required in order to quickly address glitches in the software and responding critical issues •The majority of working hours will be spent in an office setting. I agree to the terms of service Update List
