안녕하세요.

한국 물류 대기업 Samsung SDS에서 Transfer Operator_ Freight Forwarding staff 채용합니다.

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저희 People4Net은 staffing & recruiting company로서, Samsung SDS의 채용을 지원하고 있습니다.

여러분의 커리어 개발과 비즈니스 필요를 해결하기 위한 최고의 파트너가 되어드릴 것을 약속합니다.

많은 관심과 지원바랍니다.

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모집분야

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ㆍ채용인원 : Transfer Operator_ Freight Forwarding staff (1명)

ㆍ근무지역 : Plano, TX

ㆍ계약기간: 1yr + extension

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BENEFITS
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ㆍMedical / Vision / Dental / Paid Time Off
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지원 및 문의방법
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ㆍrecruiting@people4nets.com 으로 이력서 송부

ㆍ서류(이력서) 전형 -> 인터뷰 -> 채용

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Job Function/Description

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* Follow SOP and Work Instructions, update as needed and ensure operational best practice in line with customer requirements as well as ensure operational SOP compliance.
* Booking, Tracking, Tracing of import & export Cargo(FCL/LCL/CONSOL/AIR/RAIL)
* Customer Service including all happenings from booking to cargo delivery in a timely manner
* Daily liaison with customer, carriers, internal staff
* Maintaining essential account documentation with up to date information and ensuring that it is filed and stored so as to be readily accessible to the team when/if needed
* Increase customer satisfaction and business share through regular contact (i.e., phone, heavy email communication)
* Monitor account issues and communicate/liaison with management to implement/drive solutions
* Able to analyze service and cost data for actions or recommendations for business improvement for assigned customer
* Recommend when needed changes in current processes
* Reporting as needed (Service failure report, claim/damage report, colume, P&L, others as needed)
* Accuracy of data entry into Cello and other systems as needed
* Monitor trends and report changes to Management for action

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Qualifications
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* Education: College preferred
* 2-3+ years in FTL/LTL Transportation dispatching or operations or Ocean/Drayage/Freight Forwarder
* Experience with NAFTA/USMCA cross border transportation preferred.
* Proficient in Microsoft Office application Excel/Power point/Word/Outlook
* Excellent written and oral skills (English) Bi-lingual candidates encouraged to apply (English/Korean, English/Spanish)
* Able to engage and work directly with customers
* Solutions minded
* Highly Self Motivated and minimal supervision needed
* Organized and detail oriented
* Handle high pressure and fast pace operations as needed
* Strong work ethic
* Open to learning other modes of transportation as needed
* Warehouse and/or manufacturing knowledge helpful