Home Job Postings System Engineer -Cloud, MacOS This topic has replies, 0 voices, and was last updated 4 months ago by A2Z. Now Editing “System Engineer -Cloud, MacOS” Name * Password * Email Topic Title (Maximum Length 80) Company * Location Expires at resume to info@a2zreturnvalues.com Location: Huntington Beach, CA 92648 Employment Type: Contractor ( 1 yrs) will extension or FTE Conversion Rate range: $40 - $45 W2 ( 1099 needs discussion) About the Role We are seeking a highly skilled IT Engineer to provide Tier 2/3 service for a modern, cloud-first environment. The ideal candidate will have strong expertise in Azure, Microsoft 365, macOS, and Windows, with hands-on experience managing devices through Intune and Kandji. This role requires a proactive problem-solver who can handle complex technical issues, optimize system performance, and ensure a seamless user experience across platforms. Key Responsibilities Provide Tier 2/3 technical support for end-user devices and enterprise applications. Manage and maintain Microsoft 365 services (Exchange Online, SharePoint, Teams, OneDrive). Administer and configure MDM solutions: Intune for Windows devices. Kandji for macOS devices. Troubleshoot and resolve advanced issues related to: macOS (85% of endpoints). Windows (15% of endpoints). Implement and enforce security policies, compliance standards, and device configurations. Collaborate with Tier 1 support and escalate complex issues as needed. Monitor system health and performance; recommend improvements. Change management with identity and access management (Azure AD/Entra). Document processes, configurations, and troubleshooting steps. Required Qualifications 5+ years of experience in IT support or systems administration. Strong knowledge of: Microsoft 365 administration. macOS and Windows troubleshooting. Hands-on experience with Intune and/or Kandji. Familiarity with Azure AD/Entra ID and conditional access policies. Understanding of network fundamentals (DNS, DHCP, VPN). Excellent problem-solving and communication skills. Preferred Qualifications Experience in cloud-first environments. Scripting skills (PowerShell, Bash) for automation. Knowledge of security best practices and compliance frameworks. Certifications such as Microsoft Certified: Modern Desktop Administrator, Apple Certified Support Professional, or equivalent. Soft Skills & Cultural Fit Customer-focused mindset: Ability to communicate clearly and empathetically with end-users. Collaborative team player: Works well across departments and with global teams. Adaptability: Comfortable in a fast-paced, evolving IT environment. Ownership mentality: Takes initiative and drives issues to resolution. Continuous learner: Stays updated on emerging technologies and best practices. Strong documentation habits: Ensures processes and solutions are well recorded for team knowledge sharing. Job Types: Full-time, Contract Work Location: In person I agree to the terms of service Update List
