About Hyundai GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers’ needs by utilizing the latest information systems and advanced technologies.

Summary
The primary purpose of the Senior Analyst, Operations Administration is to create, process, review, and track billing invoices while ensuring timeliness and accuracy of customer billing requirements.

Compensation Range
$50,000-$65,000/Year (Subject to Compensation Study Upon Candidate Selection)

Responsibilities
Operations Billing
Process and maintain tracking of all types of billing to customers based upon valid information from ITMS’s queries, Logistics and Port Operations
Create and/or process A/P and A/R invoices: Standard Transportation and Port Processing, Port Stock Transfers, Cross-Shipments, and PIO Part and Non-Part
Train incoming Billing Analyst in all forms of billings (manual and automated) for all customers
Verify accuracy of billing data and revise any errors
Produce measurable results on process improvement projects
Resolve discrepancies in accounting records
Keep records of invoices and support documents
Consult sources such as rate books, manuals, or insurance company representatives to determine specific charges or information such as rules, regulations, or government tax and tariff information
Customer Service
Generate ideas to improve process and execute Change Request to IT for development
Prepare necessary AR and AP backup for all pass-through invoicing
Preparation of worksheets from source data
Timely distribution of customer rejected invoices to appropriate department for resolution, and timely re-billing of resolved rejected invoices
Answer customer questions regarding problems with their accounts
Contact customers to obtain or relay account information
Collections & Special Projects
Assist in AR collection
Special projects as assigned
Record information about financial status of customers and status of collection efforts
Other Duties as Assigned

Benefits of working at Hyundai GLOVIS America Inc.
Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short and Long Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Referral Bonuses*
Auto Allowance*
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*
*Benefits may vary by location. All benefits pursuant to Company policy

Skills
Excellent written and verbal communication skills in English are required
Proficient with PCs
Intermediate-level skills in MS Excel, Word, Outlook required
Experience using database management systems is required
The ability to follow directions and enforce corporate and departmental policies and procedures
Must possess interpersonal skills in order to work with other departments in resolving various billing issues
Ability to recognize critical issues that require management involvement
Excellent time-management and organizational skills required
Must possess the ability to multi-task and shift critical focus quickly

Education & Experience
High School Diploma/G.E.D is required
Bachelor’s Degree is preferred
1 – 2 years of related experience OR an equivalent combination of education and experience is required
Experience in Port Operations, Accounting, Billing, Financial Analysis, and/or Vehicle Logistics is preferred

Physical Requirements
Ability to sit in front of a desk and/or in front of the computer for long periods
Repetitive use of hand/grasping product, writing, and typing
Stand/walk
Carry/lift a maximum of 15 pounds
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Typical office environment with low-level noise exposure.
The position is based out of the Belleville, MI office
Communication with employees and field partners will be primarily conducted via phone and email.
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.

Please email Resumes and Questions to kluk@glovisusa.com