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About Hyundai GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers’ needs by utilizing the latest information systems and advanced technologies.
Summary
This position will be responsible for 3PL operations, including customer relations, ocean import/export services, inland freight services, and warehouse & distribution services. In addition, this position will update and maintain systems, provide operational reports, and assist with additional projects.
Compensation Range
$55,000-$62,000/YearResponsibilities
Process Import/Export Shipments
Populate and update systems and track shipments.
Monitor and support container moves on ocean and in-land (rail and truck routes) freights.
Prepare required shipping documents including BL’s, POD’s, commercial invoices, etc.
Develop knowledge of all modes of transportation.
Booking necessary space on ships, aircraft, or trucks.
Complete shipping documentation, such as including bill of lading, House Airways Bills, House Bill of lading and certificates of origin.
Inform clients of factors such as shipping options, time-lines, transfer or regulations affecting shipments.
Keep records of goods dispatched or received.
Maintain current knowledge of relevant regulations, political situations (such as embargo) to different countries that could affect freight shipping.
Monitor and/or record location of goods in transit.
Negotiate shipping rates with the carriers.
Make arrangements with customs brokers to facilitate the customs clearance.
All shipments be must be open in file folders.
Customer Service
Daily coordination with customer inquiries.
Monitor inbound containers for timely release.
Handle customer shipment routing requests, and assign approved service provider for transportation based on carrier matrix and other factors.
Ensure carrier compliance with customer requirements.
Provide delivery updates and history as requested by customer.
Respond to customer issues to ensure satisfaction.
Vendor Billing
Ensure all charges are billed correctly including: detention/demurrage/pre-pull/port open charges.
Process freight bills and perform other administrative tasks.
Manage and report accessories costs due to operation issues.
Management Support
Strive for continuous improvement and identify opportunities to increase efficiency in all operations.
Assist manager and team members on miscellaneous projects as needed.
Other Duties as AssignedBenefits of working at Hyundai GLOVIS America Inc.
Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Referral Bonuses*
Auto Allowance*
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*
*Benefits may vary by location. All benefits pursuant to Company policy
Skills
Excellent written and verbal communication skills
Bilingual in English and Korean preferred
Proficient PC skills – Excel, Word, PowerPoint, Outlook, database management systems
Problem solving and critical thinking ability required
Highly organized and detail oriented
Preferred self-started that can operate under minimal supervision
Education & ExperienceHigh School Diploma or G.E.D. is required
Bachelor’s Degree is preferred
3 – 5 years of experience in Freight Forwarding, , Ocean Carrier Services, Logistics, and/or Supply Chain.
Valid Driver’s License is required
Physical RequirementsAbility to sit in front of a desk and/or in front of the computer for long periods of time
Repetitive use of hand/grasping product, writing, and typing
Lift up to 15lbs
Carry up to 15lbs
Stand/walk
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Typical office environment with low-level noise exposure.
The position is based out of the Irvine, CA office
Communication with employees and field partners will be primarily conducted via phone and email.
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.Please email resume and questions to kluk@glovisusa.com