Return Analyst – Englewood Cliffs, NJ

  • #3527015
    Mark Kim 72.***.205.189 625

    MOA

    Job posting expires at 2020-10-31

    Please take a look job description below and send your resume at hr@moalink.com if you are interested in it.

    CORE ROLES & RESPONSIBILITIES
    [Primary R&Rs]
    50% Load Planning & RA Management
    o Contacting customers and scheduling pick-ups
    o Creating return load and BOL in TMS
    o Monitoring pick-ups
    o Monitoring aging RA’s
    o Support LG with returns related requests
    20% Customer & Carrier Support
    o Provide updates on status of returns
    o Resolve issues pertaining to load
    o Provide data on past returns
    o Authorize drop offs and accessorial charges
    o Support order management

    [Secondary R&Rs]
    20% AR Support
    o Provide research pertaining to unresolved returns
    o Request PODs from transportation
    o Initiate communication with carriers
    o Use GERP and TMS for support
    10% General Inquiries
    o Ad-hoc tasks
    o Pulling data
    o Team support
    REQUIREMENTS
    • Education: Bachelor Degree
    • 1-3 years in logistics (Return/reverse logistics) is a plus
    • Demonstrated strong proficiency in and use of Computer skills – Microsoft Excel, Word, Access and Power Point.
    Job Type: Possibility of temp to hire
    Job Location: Englewood Cliffs, NJ 07632
    Business Hours: Mon-Fri 08:00 AM to 5:00 PM