플래이노 소재 기업에서 Logistics Operator (OB Returns)를 모집합니다.

– Job Title: Logistics Operator (OB Returns)
– Contract Period: 1 year + extension or direct hire opportunity
– Working Location: Plano, TX
– Work Hours: 9:00 AM- 6:00 PM

주요 업무:
• TMS에서 일일 데이터 다운로드 및 분석
• 운송사 웹사이트·이메일을 통한 운송 추적
• POD 업로드 및 검증, SAP로의 정확한 이관 확인
• OSD(초과/부족/파손) 이슈 확인 및 CSR 팀 보고
• TMS에 예외 사항 기록 및 이슈 요약
• 필요 시 간단한 보고서 작성 및 KPI 모니터링 지원
• 정확한 데이터 입력 및 문서 정리
• 내부 물류 프로세스 이해 및 운송사 지원
• 물류 업계 최신 기준·동향 파악
• 이슈 발생 시 팀 리더에게 즉시 공유

자격 요건:
• 공급망·물류 관련 경력 우대
• Excel(VLOOKUP, 피벗테이블) 및 Outlook 활용 능력
• 문서 작성 및 커뮤니케이션 능력 우수
• 긍정적인 태도로 독립 업무 가능
• 업무량이 많아도 정확하게 처리할 수 있는 능력
• 우선순위 설정, 팔로업, 조직 능력 우수
• 빠르게 배우고 변화에 잘 적응하는 성향
• 고객 및 운송사와 원활한 관계 유지 가능

학력:
• 학사 학위 + 관련 경력 1–2년, 또는
• 준학사 학위 + 관련 경력 3–4년, 또는
• 고등학교 졸업/학위 없음 + 관련 경력 4–5년

** 채용 절차: 서류 전형, 전화 인터뷰, Onsite 인터뷰
** 지원 및 문의 방법: recruiting@people4nets.com 으로 이력서 송부 (담당자: Katherine), (문의) 214-444-0240
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Duties and Responsibilities:
• Download and analyze daily data from the Transportation Management System (TMS)
• Track and trace shipments in transit using carrier web trackers and email communications
• Manually upload Proof of Delivery (POD) documents to the TMS to support carriers as needed
• Validate PODs to ensure they are signed by receivers, correspond to the correct shipments, and are properly transferred from TMS to SAP
• Identify and report deliveries with Over, Short, or Damaged (OSD) notations on PODs to the CSR team
• Summarize and document issues or exceptions within the TMS
• Generate ad-hoc reports and support the monitoring of Customer Service Representative (CSR) Group Key Performance Indicators (KPIs)
• Accurately perform data entry tasks and maintain organized records
• Develop a thorough understanding of internal logistics processes to support carrier education
• Stay current with logistics industry standards and best practices
• Communicate all ongoing issues, exceptions, and concerns to the Team Leader in a timely manner

Skills and Specifications:
• Prior experience as a Supply Chain Planner, Specialist, or in the logistics industry is highly preferred
• Proficient in Microsoft Office Suite, especially Excel (including VLOOKUPs and pivot tables) and Outlook
• Strong, clear, and concise communication skills
• Positive attitude with the ability to manage assignments independently
• Ability to thrive in a high-volume environment while maintaining accuracy
• Excellent prioritization skills, able to shift focus to urgent issues without neglecting routine duties
• Quick learner, adaptable to new systems and sudden changes
• Highly organized with strong follow-up abilities
• Detail-oriented with a keen sense of urgency and the ability to escalate issues appropriately
• Capable of building and maintaining professional relationships with customers and carriers

Education and Qualifications
• Bachelor’s Degree + 1-2 years of related experience
• Associate’s Degree + 3-4 years of related experience
• High school Diploma or No degree + 4-5 years of related experience