Home Job Postings [Operations] Order Processing Specialist This topic has [1] reply, 0 voices, and was last updated 2 years ago by Lidia Mendoza. Now Editing “[Operations] Order Processing Specialist” Name * Password * Email Topic Title (Maximum Length 80) Company * Location Expires at [Operations] Order Processing Specialist Duties and Responsibilities Process orders according to the company's operational flow Ensures full customer satisfaction and maintains a friendly, helpful demeanor. Process orders, releases, cancellations, adjustments, changes, requests, fees, sales order and other related paperwork. Provide information about the products and services. Update customer information and account status in the appropriate database Document and update customer records based on interactions Refers unresolved customer issues to designated departments for further investigation. Qualifications Associate degree preferred Relevant work experience preferred Skills Positive and professional demeanor Ability to prioritize and multitask Professional phone and customer service etiquette Excellent written and verbal communication skills Ability to build rapport with clients and sales representatives Bilingual: Korean & English is plus Please send your resume to job2@dentisusa.com I agree to the terms of service Update List