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[Operations] Order Processing Specialist

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    2021-05-1720:45:09 #3600443
    DENTIS 108.***.16.43 612

    DENTIS USA

    Job posting expires at 2021-05-31

    [Operations] Order Processing Specialist

    Duties and Responsibilities

    Process orders according to the company’s operational flow
    Ensures full customer satisfaction and maintains a friendly, helpful demeanor.
    Process orders, releases, cancellations, adjustments, changes, requests, fees, sales order and other related paperwork.
    Provide information about the products and services.
    Update customer information and account status in the appropriate database
    Document and update customer records based on interactions
    Refers unresolved customer issues to designated departments for further investigation.

    Qualifications

    Associate degree preferred
    Relevant work experience preferred

    Skills

    Positive and professional demeanor
    Ability to prioritize and multitask
    Professional phone and customer service etiquette
    Excellent written and verbal communication skills
    Ability to build rapport with clients and sales representatives
    Bilingual: Korean & English is plus

    Please send your resume to job2@dentisusa.com