Home Job Postings Manager, Account Management – Korean / English Bilingua This topic has replies, 0 voices, and was last updated 2 weeks ago by p4nsolutions. Now Editing “Manager, Account Management – Korean / English Bilingua” Name * Password * Email Topic Title (Maximum Length 80) Company * Location Expires at Position: Manager, Account Management - Korean / English Bilingual Location: Des Plaines, IL Work Arrangement: Hybrid – Onsite 4 days/week Schedule: Typically Monday–Friday, 8:00 AM–5:00 PM Flexible hours may be required for after-hours, weekends, or holidays as needed. Base Salary: $75,000–$85,000/year (Based on skills, qualifications, and experience) Additional Compensation: Quarterly performance incentive plan <strong>Key Responsibilities</strong> Lead, coach, and mentor a team of Account Managers Manage and maintain relationships with key clients Serve as the primary escalation point for high-value accounts Resolve customer concerns and provide logistics solutions Monitor account performance, SLAs, on-time delivery, and customer feedback Work closely with Operations, Sales, and Customer Service teams Identify opportunities to improve efficiency, service quality, and profitability Support new business development, account expansion, contract renewals, and upselling/cross-selling Monitor performance metrics and prepare reports for senior leadership Analyze operational data and implement continuous improvement initiatives Train the team on best practices, client communication, and industry trends <strong>Qualifications</strong> Bachelor's degree in Business Administration, Logistics, Supply Chain Management, or related field, or equivalent work experience 5+ years of experience in account management, client services, or freight brokerage 2+ years of leadership or team management experience Experience managing large or complex accounts in freight, transportation, or 3PL environments Strong leadership, communication, negotiation, and problem-solving skills Proven ability to build and maintain long-term client relationships Fluency in Korean required Experience with freight brokerage software, CRM, Microsoft Office, TMS, or ERP systems Strong analytical skills and ability to work in a fast-paced, deadline-driven environment Knowledge of transportation logistics, freight forwarding, and supply chain operations <strong>Preferred Qualifications</strong> Professional certifications such as CLM or SCMP Experience in freight brokerage or transportation account management Experience with Korean-speaking customers or business partners <strong>Work Environment</strong> Corporate office environment with primarily desk-based work Regular use of computers and phones Ability to occasionally lift up to 10 lbs. <strong>Benefits</strong> Paid Time Off (PTO) 401(k) with company match Competitive total compensation package Career growth opportunities Equal Opportunity Employer <strong>Why Join?</strong> Lead a team and make a direct impact on account performance Build and manage high-value client relationships Contribute to the growth of a high-profile Brokerage division Opportunity for long-term corporate career growth ※ Hiring Process: Resume screening, phone interview, and onsite interview ※ How to Apply / Inquiries: Please send your resume to recruiting@people4nets.com For inquiries, please contact 469-305-2236 (Jaime) I agree to the terms of service Update List
