안녕하십니까,

LS Electric 에서 재생에너지 관련 인재(Field Service Engineering manager) 를 모집합니다.
타주 현장 출장이 많으므로 출장에 결격사유 없는 지원자를 우선적으로 고려하고 있습니다.
현장에서 LSE CS 팀과 소통하며 고객대응하고 직접 Troubleshooting/Service repair도 하는 포지션입니다.
BESS 시스템(Li-ion Battery, HVAC, Chiller, FSS), 인버터 관련 필드지원 경험/경력 우대합니다.
(영어는 필드에서 고객과 기술적인 부분들 소통 가능한 수준)

근무지 : Bastrop, Texas 출근 (70~90% 업무는 현장 지원이지만 그 외 시간은 Bastrop office 출근 필요)
연봉: 경력 및 인터뷰 결과 토대로 협의
복지: 의료/치과/비젼 보험, 401(k), 유급휴가, 이주 비용 지원
지원 방법: Jitae.kim@ls-es.com 로 이력서/희망연봉 제출

[Job Description]
Field Service Engineering Manager – Energy Storage
We are seeking a Field Service Engineering Manager to serve as the primary on-site liaison between our customers, overseas R&D and suppliers, and local service providers in the energy storage industry. This role combines technical leadership, field execution, and customer engagement, ensuring successful commissioning and after-service operations for battery energy storage systems (BESS).

Key Responsibilities
• Serve as the main customer contact on-site, ensuring timely issue resolution and clear communication.
• Act as the primary liaison between customers, overseas engineers from R&D and suppliers, and local field service partners.
• Lead and coordinate field service engineers during commissioning, startup, troubleshooting, and service activities.
• Provide direct technical support to resolve complex electrical and mechanical issues on-site.
• Oversee preventive maintenance, warranty support, and long-term service agreements.
• Ensure all operations comply with company standards, industry best practices, and safety protocols.
• Prepare daily technical reports for multiple stakeholders, keeping all teams informed of field activities and project status.
• Manage schedules, resources, and expectations across multiple stakeholders.
• Communicate field insights to overseas R&D to drive continuous improvement.
• Manage spare parts inventory with local service partner.

Qualifications
• Bachelor’s degree in engineering/technical field (or equivalent experience).
• 3+ years in field service, commissioning, or energy/power systems.
• Proven ability to act as primary on-site customer contact while leading technical teams.
• Strong expertise in troubleshooting and resolving electrical and mechanical systems.
• Experience managing field teams, including subcontractors or partner companies.
• Knowledge of BESS, inverters, and grid interconnection.
• Preferred safety certifications: NFPA 70E, LOTO, electrical/mechanical safety for battery systems; First Aid/CPR a plus.
• Excellent communication and problem-solving skills under pressure.
• Proficiency in MS Office Suite; project management tools a plus.
• Willingness to travel 70–90%, including multi-day or multi-week on-site assignments.

감사드립니다.