Topic Edit: Logistics Operation Coordinator (Air or Ocean Freight Operations)

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<strong>Position: Logistics Operation Coordinator (Air or Ocean Freight Operations)</strong>
Contract Period: 1yr. + extension or direct hire opportunity
Working Location: Santa Ana, CA
Work Hours: Monday – Friday, 8:30 AM~5:30 PM 
Pay rate: $28.00–$30.80/hr (Based on experience and qualifications)
Benefits: Medical / Vision / Dental insurance, PTO (eligible after 90 days)

Requirements:
Minimum 3 years of hands-on experience in Rail, Truck, and Transloading operations.
Proven experience communicating and coordinating with carriers and customers.
Strong understanding of transportation and logistics operations.

JD Details
1. Position Overview
This position requires hands-on experience in Air or Ocean Freight Operations, along with solid ocean freight knowledge. As our operation supports global transportation across multiple time zones, this position follows a five-day work schedule that includes weekend shifts based on operational requirements.

2. Key Responsibilities
1) Planning &amp; Scheduling
Create and maintain daily tracking reports for Air Export, Ocean Import and OTR including weekend operations

2) Port &amp; Terminal Coordination
Gather departure information for containers and air cargo at ports, terminals, and airports.
Monitor and confirm on-time departures from U.S. Ocean terminals and major airports.
Coordinate terminal departure schedules with terminal operators and customs brokers.

3) Movement Monitoring
Track ocean containers, rail intermodal units, and air shipments in real time.
Validate Import of Documentation (IOD) and Proof of Delivery (POD) on a daily basis.
Respond promptly to shipment exceptions requiring immediate attention (e.g., delays, damages, customs hold).

4) Transload Warehouse Management
Oversee Transload Warehouse (TW) capacity planning and utilization.
Manage Key Performance Indicators (KPIs) for transload operations (e.g., dwell time, on-time transload, damage rate).
Identify and resolve operational bottlenecks and work with warehouse teams to implement corrective actions.

5) TL OB OTR Dispatch Management
Schedule and dispatch Truckload (TL) Outbound (OB) orders using the Transportation Management System (TMS).
Optimize routing and load consolidation to meet service-level agreements while minimizing transportation costs.

6) Partner &amp; Stakeholder Communication
Serve as the primary point of contact for logistics partners, including carriers, freight forwarders, customs brokers, internal supply chain teams, and customers.
Handle claims, documentation, and issue escalations through phone, email, or virtual meetings.

7) Compliance &amp; Documentation
Ensure all shipments comply with international trade regulations, hazardous material requirements, and security standards.
Maintain accurate records for audits and regulatory inspections.
Perform other job-related duties as assigned.

8) Core Competencies
Analytical Thinking: Translate large data sets into actionable insights.
Problem Solving: Quickly identify root causes of operational issues and implement effective solutions.
Communication: Communicate clearly and effectively with internal teams and external partners.
Multitasking: Manage multiple priorities while maintaining accuracy and attention to detail.
Ability to Work Under Pressure: Perform effectively in a fast-paced, deadline-driven environment.

3. Requirements (Basic Qualifications)

1) Education
Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field.

2) Experience
In addition to data analysis and Excel skills, we are looking for candidates with hands-on experience preferably +3 years communicating with carriers (Rail and Truck), customers, and transloading.
Hands-on experience in international Air, Ocean, and OTR freight forwarding operations is required
Proven experience managing transload warehouse operations and Truckload (TL) dispatch.

3) Industry Knowledge
Strong understanding of international air and ocean freight regulations, and customs procedures

4) Technical Skills
Proficiency with ERP and logistics systems (SAP, TMS, WMS or equivalent).
Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUP/XLOOKUP.

5) Language
English

6) Weekend work may be required.

※ Hiring Process: Resume screening, phone interview, and onsite interview

※ How to Apply / Inquiries:

Please send your resume to <a href="mailto:recruiting@people4nets.com">recruiting@people4nets.com</a>

For inquiries, please contact 469-305-2236 (Jaime)

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