Company Description

Contract Period: 1 yr.
Work Hours: 08:30 ~ 17:30 (subject to changed)
Pay rate: $23-26/hr (DOE)
Bilingual Korean required

Responsibilities:

Prepare and distribute daily terminal reports and purchase order (PO) shipping reports with accuracy and timeliness.
Monitor vessel schedules and proactively communicate any delays, changes, or updates with steamship lines and customers.
Act as a liaison between internal teams, customers, and external carriers to ensure clear and effective communication.
Support customer service by addressing inquiries, providing shipment updates, and resolving issues in a professional and timely manner.
Maintain accurate and up-to-date shipment records and documentation.
Assist in troubleshooting logistics issues and recommending improvements to processes.
Perform other administrative and logistics-related tasks as assigned.

Requirements/Qualifications:

1–3 years of experience in logistics, supply chain, or related field preferred.
Strong communication and interpersonal skills with a customer-first mindset.
Proficient in Microsoft Excel and Word; able to generate and analyze reports.
High attention to detail and strong organizational skills.
Ability to work independently and handle multiple priorities in a fast-paced environment.
Familiarity with shipping documentation and coordination with steamship lines is a plus.
Experience with logistics software or ERP systems (e.g., SAP, TMS, WMS).
Knowledge of import/export processes and terminology.