Logistic Operation Staff 채용합니다.

  • #3706638
    P4N 107.***.176.37 66

    People4Net

    한국 물류 대기업에서 Logistic Operation Staff 채용합니다.

    채용절자 : 서류전형(이력서)-인터뷰-채용

    지원방법 : 이력서를 hr@people4nets.com으로 보내주세요.

    자격 : 합법적으로 일할수 있는 분

    Benefit : Medical/Vision/Dental, Paid Time Off

    Contract Period : 1 yr +Extension
    Work address: Santa Fe Springs, CA, 90670
    Bilingual(Korean) Required

    Job Function/Description
    • SOP/Work Instructions maintenance and ensuring operational best practice in line with customer requirements as well as ensure operational SOP compliance
    • Coordinate with customers cargo bookings(FCL/LCL) and manage delivery to destination correctly, make sure with all related parties such as carrier, warehouse and truckers arrange shipment and handle correctly, track moving status until final delivery
    • Handle customer requests and all troubleshooting issues in a timely manner
    • Daily liaison with customer, carriers, internal staffs to coordinate booking, pickup, tracking and proof of delivery with appropriate documentation
    • Maintain essential documentation with up to date information to ensure custom clearance, shipment tracking and payment settlement etc
    • Increase customer satisfaction and business share through regular contact (i.e., phone, email)
    • Monitor account issues and communicate/liaison with management to implement/drive solutions
    • Recommend when needed changes in current processes
    • Reporting as needed (Service failure report, claim/damage report, others)
    • Accuracy of data entry into Cello system as needed
    • Monitor trends and report changes to Management for action

    Qualifications

    • Education: College BA preferred
    • 1 years of experience with freight forwarding or shipping industry preferred but not required
    • Proficient in Outlook, Microsoft Office Excel/Power point/Word Skill
    • Highly organized with ability to manage multi-tasks while paying close attention to detail
    • Excellent analytical and problem solving skills
    • Great interpersonal skills, with ability to communicate openly and effectively
    • Works well under pressure and has a sense of urgency
    • Strong work ethics