Home Job Postings Junior Level Server Administrator This topic has replies, 0 voices, and was last updated 7 years ago by Jong Wook Lee. Now Editing “Junior Level Server Administrator” Name * Password * Email Topic Title (Maximum Length 80) Company * Location Expires at Strategic Service Solutions Los Angeles, CA USA 1605 West 14th Street Long Beach CA 90813 Compensation$29 to $40 Hourly Benefits Offered 401K, Medical Employment TypeFull-Time Why Work Here? “Growing IT support company” Responsibilities Support daily operation of server, desktop, laptop Maintain/perform administrative jobs (account creation/change privileges/remove/reset) Maintain system documentation Perform server backups per backup policy Interact with users and evaluate vendor products Coordinate hardware and software installation, and provide backup recovery Monitor policies and standards for allocation related to the use of computing resources Participate in systems testing and document results Provide advice and training to end-users Maintain current knowledge of relevant technologies as assigned Participate in special projects as required May program in an administrative language (PowerShell, Python) Provide phone support for internal/external customers Answers Help Desk tickets and LiveChat inquiries as a secondary responsibility Escalates or flags tickets and calls to Level II, III or Supervisor when necessary Monitors servers including booting a machine when necessary Responds to server alerts Responsible for server stability Document all answered call and help desk tickets accordingly Respond to voicemails left by users Continues development of systems knowledge to more effectively answer calls Performs miscellaneous job-related duties as assigned Knowledge, Skills, Abilities Required Knowledge of Windows Server administration (ActiveDirectory, DNS, DHCP and Group Policy) Knowledge of Linux is a plus Understanding of enterprise network (TCP/IP, FW, Webfilter, GW, L3/L2, subnet, VLAN, SAN) Ability to communicate effectively, both orally and in writing Knowledge of customer service principles, techniques, systems, and standards Ability to work well with the public via phone, support ticket and chat Ability to work in a team environment Understanding of PowerShell, HTML, PHP or other scripting languages Ability to work productively and efficiently to meet deadlines and quotas Analytical skills Ability to work in a team environment Knowledge and ability to use Internet Browsers such as Chrome, Firefox, Opera, Safari and Internet Explorer MS Office Applications: Word, Excel, Outlook Familiarity with DNS troubleshooting Familiarity with how to migrate a website and/or scripts Familiarity with Protocols (HTTP, FTP, SSH, SSL, MySQL, POP3, IMAP, SMTP) Required Qualifications Bachelor’s in Computer Science or a relevant Technical Discipline; AA/AS in a technical discipline or related field and 4 years of IT experience -OR- HS/GED and 8 years of experience may be substituted for a Bachelor’s degree 1 year of experience in Windows Server systems administration and analysis Working knowledge of Active Directory, Group Policy, Exchange Server, WSUS, DNS Working knowledge of VMware; Cloning, snapshots, provisioning and monitoring I agree to the terms of service Update List
