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About Hyundai GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers’ needs by utilizing the latest information systems and advanced technologies.
Summary
The Manager – East Coast SCM Team 2 (HOT) will b responsible for managing and coordinating logistics operations for HMMA, KaGA, and auto parts suppliers. The role focuses on ensuring timely delivery, optimizing efficiency, developing new business models and routes, and supporting the growth of the Freight Forwarding business. Also, provide customer service and implement process improvements to enhance overall performance. Additionally, the role includes oversight of Freight Forwarding accounts and AR/AP processes, including month-end closing, audits, and variance reporting, to maintain financial control.
Compensation Range
$94,000 – $105,000 per year (Subject to Compensation Study Upon Candidate Selection)
Responsibilities
Manage and Coordinate operations of shipments
Manage and coordinate daily shipment and trucking operations to ensure on-time delivery
Monitor delivery schedules, transit times, container returns, and overall operational flow
Maintain strong focus on customer satisfaction by providing problem-solving resources
Build and manage relationships with clients, carriers, and service providers
Negotiate service terms and resolve disputes related to detention, demurrage, chassis, and other charges
Supervise, assist, and train team members to achieve operational and financial goals
Foster collaboration across departments to maximize efficiency and customer satisfaction
Set up, implement, and review operational policies and standard operations procedures (SOPs)
Support onboarding of new customers and vendors, including account and system setup
Track, input, and maintain all operational and financial data in company systems
Review and oversee Accounts Receivable (AR) and Accounts Payable (AP) transactions.
Ensure accurate and timely billing, collections, and payments for all charges
Provide regular financial and operational updates to management
Analyze data to assess performance and drive process improvements
Oversee overall operational activities to maximize company profit and efficiency.
Manage all related operations in a cost-effective manner
Participate in month-end closing, including AR/AP review, accrual tests, and reporting
Review and post AR/ARP transactions for freight forwarding offices (Irvine, CA, & Mobile, AL)
Handle overseas settlements with Glovis Korea, issuing debit notes and approving credit notes
Track and monitor AR/AP progress, rates, and monthly closing status
Manage cost control, expenses, KPIs, contracts, and overall service performance
Oversee and resolve demurrage, detention, and additional charge issues
Support and back up Logistics Analysts and team members’ responsibilities
Provide guidance to staff, resolve accounting issues, and maintain system controls
Recommend and implement process improvements for operational efficiency
Deliver excellent logistics solutions to enhance service levels
Support for all administrative tasks from management as needed
Provide reports and information to internal customers (Operation, Accounting, and others) as needed
Support special projects requested by customers and internal managements, etc.
All other duties as assignedBenefits of working at Hyundai GLOVIS America Inc.
Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Referral Bonuses*
Auto Allowance*
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement**Benefits may vary by location. All benefits pursuant to Company policy
Skills:
Excellent written and verbal communication skills Required
Proficient PC skills – Word, Excel, Powerpoint, Outlook, database management systems Required
Excellent interpersonal skills Required
Organized and strong attention to detail Required
Ability to work well under pressure and efficiently prioritize tasks Required
Bilingual Korean PreferredEducation & Experience
Bachelor’s Degree Required
5 – 10 years of experience relating to Supply Chain Management, Logistics, Business Administration Required
8 – 13 years of experience relating to Supply Chain Management, Logistics, Business Administration Preferred
1- 3 years of supervisory experience Required
4 – 7 years of supervisor experience PreferredPhysical Requirements
Ability to sit in front of a desk and/or in front of the computer for long periods
Repetitive use of hand/grasping product, writing, and typing
Possibility of operating desk machines
Precise Manual Dexterity – Writing, Typing, etc.
Possibility of domestic and international travel – 5%
Lift up to 10lbs
Carry up to 10lbs
Stand/walkReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Typical office environment with low-level noise exposure
This position will be located in the Duluth, GA office
Communication with employees and field partners will be primarily conducted via phone and emailThe above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.
Please email questions or resumes to kluk@glovisusa.com or visit our career page at http://www.glovisusa.com/careers/