About Hyundai GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customers products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers’ needs by utilizing the latest information systems and advanced technologies.

Summary

The Analyst – Mobis Parts Operations manage inbound/outbound traffic regarding transportation of auto parts for Mobis Parts America and their suppliers with container moves. They will also manage shipments to minimize costs while maximizing profit for Glovis as well as to ensure that all customer inquiries are responded promptly and professionally. This position will also be responsible for AR/AP Process, weekly, and monthly closing reports and various projects as required.

Responsibilities

Provide and Covering In & Out Bound operations services 
Coordinate and monitor US inbound traffic regarding the transportation of auto parts with customers and provide assistant regarding documentation, inland deliveries, and customs related operations
Manage demurrage/detention/chassis charge to minimize cost for the customer
Be able to calculate any fees occurred for containers including demurrage, detention, chassis, storage, prepull, stop over, driver detention and etc and advise customer in timely manner with occurring charges
Notify customer in advance for the containers that may occur any charges
Notify any occurred charges to Accounting department so they can invoice customers
Provide report for subordinate employees performance to supervisor and manager 
AR/AP process, monthly closing report 
Provide report to supervisor and manager 
Update daily operation and provide daily, weekly, and monthly report 
Maintain list of all approved carriers and route guides by management and implement an effective cost-saving container transportation system
Thoroughly understand customers’ demand and adjust daily operations to fit customers’ needs including container delivery date change requests 
Send container tracing report to customers weekly or daily requested by customer
Notify customers with updates from when the container departs from the port to customer warehouse including estimated time of arrival and current location of the container 
Coordinate internal/external communication to enhance operation, and report critical issues to the Manager and Management and maximize profit for Glovis 
Liasing between managers and subordinate employees, as  well as collaborating with other departments to optimize container move services 
Handling customer queries and escalating serious complaints to management 
Other duties as assigned

Compensation

$48,000-$58,000 per year (Subject to Compensation Study Upon Candidate Selection)

Benefits of Working at Hyundai GLOVIS America Inc.

Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Referral Bonuses*
Auto Allowance*
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Required Skills & Qualifications

Excellent written and verbal communication skills Required
Proficient with PC skills: MS Office products (Excel, Word, PowerPoint) Required 
Outstanding problem solving, organizational, communication, and interpersonal skills Required 
Experience with CRM system is highly preferred

Education & Experience

High School Degree Required
Bachelor’s Degree Preferred
0 – 2 Years of Direct Experience in Transportation, Freight Forwarding, Logistics, SCM, AR/AP Required
2 – 5 Years of Direct Experience in Transportation, Freight Forwarding, Logistics, SCM, AR/AP Preferred

Physical Requirements

Ability to sit in front of a desk and/or in front of the computer for long periods
Repetitive use of hand/grasping product, writing, and typing
Possibility of both domestic and international travel – 10%
Lift up to 20lbs
Carry up to 20lbs
Stand/walk

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Typical office environment with low-level noise exposure
This position is located in the Duluth, GA office 
Communication with employees and field partners will be primarily conducted via phone and email

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.

Please email questions or resumes to kluk@glovisusa.com or visit our website at glovisusa.com