Topic Edit: [FNS, Inc.] Positions Available (Entry – Manager Level)

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Now Editing “[FNS, Inc.] Positions Available (Entry – Manager Level)”

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Company Overview
Since 1995, FNS has been committed to delivering top-tier logistics services through our core values of trust, communication, teamwork, challenge, and balance. We aim to build strong, lasting partnerships with our customers and foster a collaborative environment among our team.
At FNS, we promote a supportive, family-like work environment where work-life balance is a priority. We believe that by valuing each other and continuously improving, we can achieve great things together.

Join us and grow with a company that puts people first.
Learn more at http://www.fnsusa.com.

Open Positions:
1. Customs Brokerage Manager (Carson, CA)
2. Customs Entry Writer I (Carson, CA)
3. Sr. Ocean Business Support Specialist
4. Logistics Operations Specialist I (Carson, CA)
5. Ocean Import Specialist I (Carson, CA)

Discover more open positions at https://www.fnsusa.com/job-openings-2/

Customs Brokerage Manager
Location: Casron, CA
Apply at: https://job-boards.greenhouse.io/apacchb/jobs/4618506006

Responsibilities:
- Lead and oversee the customs brokerage department including the team of entry writers, ensuring that operational goals and KPIs are met.
- Manage the entire import clearance workflow: from customs entries and ISF filings to broker relationships, audits, billing, and client communications.
- Ensure compliance with all applicable U.S. customs regulations, partner government agencies, trade policies, and company SOPs.
- Review and improve department processes: work distribution, quality control, performance measurement and continuous improvement.
- Train, coach, and evaluate team members, manage staffing, workflow capacity, and performance metrics.
- Act as escalation point for complex or high-risk shipments, broker disputes, compliance issues, and audit findings.
- Partner with Sales, Operations, Finance, and Legal teams to support new account onboarding, client growth, and service delivery.
- Maintain and enhance customs clearance systems, reporting tools, data analytics, and entry tracking.
- Provide regular management reports on department performance, cost control, and compliance status.

Qualifications:
- Bachelor’s degree in Business Administration, International Trade, Logistics, or a related field is preferred.
- Minimum 7 years of relevant experience in customs brokerage or international trade operations, including at least 2-3 years in a management or supervisory capacity.
- Strong expertise in U.S. customs laws and regulations (19 CFR, HTS classifications, PGAs, duty/valuation, etc.).
- Demonstrated leadership and team-management skills, ability to build and develop high-performing teams.
- Excellent analytical, problem-solving, and data-driven decision making skills.
- Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.
- Advanced proficiency in Microsoft Excel, Word, PowerPoint
- Experience with customs/brokerage systems preferred.
- Bilingual in Korean and English is required.

Salary: $90,000 – $120,000 per Salary, depending on experience.

Customs Entry Writer I
Location: Carson, CA
Apply at: https://job-boards.greenhouse.io/chb/jobs/4618479006

Responsibilities:
- Process customs clearances for imports, adhering to all relevant customs regulations and company standard operating procedures.
- Conduct Importer Security Filing.
- Track and trace shipments to ensure information is up-to-date.
- Communicate directly with clients, freight forwarders, and other related parties through email and phone.
- Manage documentation and archive records and documents efficiently.
- Oversee data management for client reports.
- Ensure timely billing and invoicing for clients.
- Perform additional duties as assigned.

Qualifications:
- Exceptional analytical and problem-solving skills.
- Must be able to commute to the office; hybrid work options may be available.
- Proficiency in the Microsoft Office suite.
- Willingness to work weekends or night shifts is a plus.
- Bilingual ability in English and Korean is required.

Salary: $50,000 – $60,000 per Salary, depending on experience.

Sr. Ocean Business Support Specialist
Location: Casron, CA
Apply at: https://www.fnsusa.com/job-openings-2/?gh_jid=4624268006

Responsibilities:
- Lead and optimize nationwide cargo operations, with a focus on Control Tower activities to ensure smooth, end-to-end operational visibility and execution
- Develop and implement strategic initiatives to address operational challenges and improve process efficiency across all branches
- Independently manage irregularities and delivery exceptions, including root-cause analysis and process improvement to prevent recurrence
- Support the claims process, assisting in negotiations and discussions with responsible parties to ensure fair and timely resolution
- Build and maintain strong collaborative relationships with shipping lines, motor carriers, and 3PL providers, ensuring alignment on service quality and operational performance
- Prepare business reports, participate in division-level projects, and drive workflow automation through system development and operational process optimization
- Analyze operational KPIs and performance metrics, providing actionable insights to drive continuous improvement in delivery performance and overall logistics efficiency
- Lead or co-lead division-wide projects focused on workflow optimization, operational excellence, and cross-functional coordination

Qualifications:
- Bachelor’s degree in Business, Logistics, Supply Chain Management, or related field
- 5–7 years of experience in logistics operations, freight forwarding, 3PL coordination, or cross-border fulfillment
- Proven experience and understanding of transportation, shipping lines, and port operations in U.S. including operational practices and regulatory environment
- Strong track record in claims management, including supporting negotiations and discussions with responsible parties to ensure fair and timely resolution
- Demonstrated ability to analyze operational KPIs and performance metrics, and translate insights into process improvements
- Proven experience in managing collaborative relationships with shipping lines, motor carriers, and 3PL providers
- Excellent problem-solving skills with the ability to resolve complex operational issues across multiple stakeholders
- Strong communication and leadership skills, with experience in guiding junior operations staff
- Fluency in Korean and English is required

Salary: $70,000 – $90,000 per Salary, depending on experience.

Logistics Operations Specialist I
Location: Casron, CA
Apply at: https://www.fnsusa.com/job-openings-2/?gh_jid=4615078006

Responsibilities:
- Handle inbound orders and shipments from customers and agents.
- Perform data entry, process documentation, and manage shipment records accurately and efficiently.
- Monitor, track, and update shipment statuses as part of daily operational procedures.
- Provide timely and accurate customer support, including real-time tracking updates.
- Ensure customer satisfaction by understanding operational procedures and fulfilling customer requirements.
- Review and report on profit and loss performance; manage accounts payable and receivable.
- Administer weekly and monthly freight payment reports, including accruals.
- Identify and report issues, provide consultation, and work toward effective resolutions.
- Monitor all cargo movements and provide regular reports to the direct manager.

Qualifications:
- Strong team player who also performs well independently.
- Positive, friendly attitude and a respectful, self-motivated disposition with a willingness to learn.
- Effective communication skills.
- Proficient in using computers for tracking inventory, maintaining storage records, and creating labels; experienced with MS Excel and MS Outlook.
- Prior experience in freight forwarding, logistics, or related fields is plus.
- Bilingual proficiency in Korean is required.

Salary: $50,000 – $60,000 per Salary, depending on experience.

Ocean Import Specialist
Location: Casron, CA
Apply at: https://www.fnsusa.com/job-openings-2/?gh_jid=4603352006

Responsibilities:
- Perform daily task (daily report / shipment tracking / communicate with clients, etc.)
- Gather information from clients to determine their shipping needs.
- Obtain shipping quotes from carriers and passing them on to clients.
- Book freight service through carriers for clients.
- Coordinate the pick up and drop off shipments.
- Monitor the progress of shipments to ensure that goods arrive promptly and undamaged.
- Updating customer management software to keep client records accurate.
- Advise clients on potential supply chain issues.
- Additional projects as needed.

Qualifications:
- Korean/English bilingual preferred.
- 0-3 years’ equivalent experience.
- Excellent analytical and problem solving skills.
- Highly organized with Ability to Multi-task.
- A high level of integrity, accuracy, dependability, enthusiasm and confidentiality.

Salary: $50,000 – $60,000 per Salary, depending on experience.

To apply, click “apply at link” to submit your application online, or email your resume to eric.ko@fnsusa.com.

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