Home Job Postings Field Service Engineering Manager This topic has replies, 0 voices, and was last updated 5 months ago by Ben. Now Editing “Field Service Engineering Manager” Name * Password * Email Topic Title (Maximum Length 80) Company * Location Expires at The Company is a renowned global manufacturer and supplier of electrical equipment and products, aims to solidify its brand presence in the North American market. <strong>Position Overview</strong> The Company is seeking a Field Service Engineering Manager to serve as the primary on-site liaison between its customers, overseas R&D and suppliers, and local service providers in the energy storage industry. This role combines technical leadership, field execution, and customer engagement, ensuring successful commissioning and after-service operations for battery energy storage systems (BESS). <strong>Responsibilities</strong> - Serve as the main customer contact on-site, ensuring timely issue resolution and clear communication. - Act as the primary liaison between customers, overseas engineers from R&D and suppliers, and local field service partners. - Lead and coordinate field service engineers during commissioning, startup, troubleshooting, and service activities. - Provide direct technical support to resolve complex electrical and mechanical issues on-site. - Oversee preventive maintenance, warranty support, and long-term service agreements. - Ensure all operations comply with company standards, industry best practices, and safety protocols. - Prepare daily technical reports for multiple stakeholders, keeping all teams informed of field activities and project status. - Manage schedules, resources, and expectations across multiple stakeholders. - Communicate field insights to overseas R&D to drive continuous improvement. - Manage spare parts inventory with local service partner. <strong>Requirements</strong> - Bachelor’s degree in engineering/technical field (or equivalent experience). - 3+ years in field service, commissioning, or energy/power systems. - Proven ability to act as primary on-site customer contact while leading technical teams. - Strong expertise in troubleshooting and resolving electrical and mechanical systems. - Experience managing field teams, including subcontractors or partner companies. - Knowledge of BESS, inverters, and grid interconnection. - Preferred safety certifications: NFPA 70E, LOTO, electrical/mechanical safety for battery systems; First Aid/CPR a plus. - Proficiency in MS Office Suite; project management tools a plus. - Bilingual in Korean and English required. - Willingness to <strong>travel 70–90%</strong>, including multi-day or multi-week on-site assignments. <strong>Benefits</strong> - Health, dental, and vision insurance - 401(K) - PTO <strong>이력서</strong> job@iseecareers.com I agree to the terms of service Update List
