Home Job Postings Database Engineer 구합니다.(시카고) This topic has replies, 0 voices, and was last updated 4 years ago by Michael. Now Editing “Database Engineer 구합니다.(시카고)” Name * Password * Email Topic Title (Maximum Length 80) Company * Location Expires at * 지원하고자 하시는 분은 이력서를 michael@goodmantalks.com으로 보내주세요. 검토후 연락드리겠습니다. 감사합니다. Roles and Responsibilities Excellent client/ customer management skills To manage and resolve Service Requests logged by customers (internal and external) and contribute to proactive support activities according to product support strategy and model Owning and resolving problems and managing customer expectations throughout the Service Request lifecycle in accordance with global standards Working towards, adopting and contributing to new processes and tools (diagnostic methodology, health checks, scripting tools, etc.) Contributing to Knowledge Management content creation and maintenance Working with development on product improvement programs Demonstrated ability to troubleshoot challenging technical issues Desired Skills and Requirement Experience troubleshooting and optimizing DataBase performance Strong experience with relational databases such as Oracle is required. A fundamental understanding of IT service management and the ITIL business process Bachelors or higher in Computer Information Systems or equivalent experience in a related field Familiarity with Linux, UNIX or other OS Excellent written and verbal communication skills in English - with the ability to clearly articulate solutions to complex technical problems Ability to work with high-value customer administrators and developers Excellent time management skill Opportunity Those we hire will be trained and mentored in these technologies as appropriate by our senior staff and will work to support a growing base of customers globally. Successful candidates will enjoy a generous earning potential and the chance to expand their role in the company as we grow. Work Environment We are a dynamic and rapidly growing software company with a strong sense of dedication to our customers. We provide competitive compensation, generous benefits, and a professional, yet relaxed atmosphere. I agree to the terms of service Update List
