Home Job Postings Connected car / (In vehicle infotainment) S/W operation/validation Specialist This topic has replies, 0 voices, and was last updated 2 years ago by A2Z. Now Editing “Connected car / (In vehicle infotainment) S/W operation/validation Specialist” Name * Password * Email Topic Title (Maximum Length 80) Company * Location Expires at A2Z 현대 기아자동차그룹 IT RECRUITING을 지원하는 AGENCY입니다. Resume to info@a2zreturnvalues.com 1. Sr. Validation Specialist – need Korean Bilingual 2. Technical Operations Specialist II – need Korean bilingual – 3. Supervisor, IVI Technical Operations – need Korean bilingual 4. Systems Analyst III – high priority 5. New Technology & Bus Ops Consultant – korean preferred – high priority 6. Sr. IVI Validation Specialist – Need korean bilingual – high priority 7. Manager, Software (IVI) – Need Korean Bilingual 사무직 포지션을 원하시는 분 이력서 보내주시면 맞는 포지션 찾아드립니다. #1 – Technical Operations Specialist II SUMMARY In charge of North America MCP (Master Contents Provider) contents server operation. Responsibility includes development support, route logic analysis, quality validation, CP quality related VOC response, and daily monitoring of the CP systems. Respond to clients’ requests and cooperate in mutual projects. (CP: Charging Stations (EvGo, ChargePoint etc), Weather, Speed Cam, Local Search, VR…) Support logic localization effort by integrating existing logic into the native environment. Plan and perform regular/occasional field driving tests against competitors to benchmark and improve overall Contents quality. Collect, interpret, and visualize driving test data for the purpose of improving user experience. Utilize necessary tools for in-depth analysis of CPs data quality and communicate with CPs to maintain and improve the accuracy of the provided contents. Additional obligation in managing CP and client relations, supporting test of clients, and coordinating with Headquarter. Also, support the system operation between CP, clients, and Headquarter. ESSENTIAL FUNCTIONS Operation Management (50%) Plan and perform driving field test for CP quality (real-time charging stations, etc.) Research required test environment and set up corresponding vehicle Organize and analyze test data to identify points of improvements and errors Report daily/monthly user usage trend through analyzing the cross data from CCS server and MCP server Respond to the customer reported issues by identifying the root cause and validating the solution Conduct regular meetings with clients to cooperate on field test operations to improve the overall quality of Contents Related service Perform regular/occasional software update test Monitor status of the MCP contents server and react to any malfunctions on notice. Communicate with the CCS team regarding server issues, system maintenance, and client requests Report map-related issues to the provider and test the countermeasures Quality Engineering (50%) Plan and perform driving field test for the software update Create and manage test cases based on the development validation results Run the test cases to gather and distribute the result Investigate the application of new features and recreate the environment to confirm the functionality Set up head unit and vehicles according to the test environment Perform local testing for head unit related features on all available platforms Raise issues revealed from testing, check the progress of the fix, and validate the fix through additional testing. Analyze customer issues and investigate for possible improvements Perform test for new features and/or issues regarding previous customer complaints Review existing logics and support development team in deciding logic changes based on characteristics of NA environments Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. JOB REQUIREMENTS BS / BA degree or equivalent experience 2+ years of experience in quality assurance, engineering, or other related field Understanding and ability to use collaboration tools (JIRA, Confluence, etc.) Experience using Car Connected Services Experience with test automation tools Strong root-cause analysis skills Detailed knowledge of IT security Experience with Python, Matlab, and SQL scripting Experience of Cloud Server such as AWS Excellent oral presentation and writing skills Organized, detail-oriented, self-motivated, and ability to meet deadlines Experience in automotive technology industry preferred Korean bi-lingual strongly preferred Hourly Range – $32.39/hour to $46.31/hour #2 – Supervisor, IVI Technical Operations PURPOSE Lead CP quality control projects by monitoring every phase of the development process to ensure that the design and software adhere to company standards Responsible for training and monitoring/analysis engineers to meet the engineering requirements needed for CP related change/ issues Develop standards and procedures to determine CP quality and release readiness Establish Evaluation plans and policies according to API release and main event schedules, and publish reports by Evaluation results according to issue management standards Support local client events (audits/joined-validation etc.), while tracking and managing raised issues Communicate CPs (such as charging stations (e.g., EvGo, ChargePoint) and other providers like HERE, TomTom…). ESSENTIAL FUNCTIONS Account Management (10%) Act as company liaison and contact point for North America HMG subsidiaries – HMA, KUS, HACC, KCI, Mobis, HMB, etc. Contact point for content suppliers. Manage projects from initial requirement stage on through completion stage, ensuring appropriate documentation and completion Conduct/Lead formal project meetings with team, other departments, and customers Infotainment Market Research (10%) Research and analyze new technologies, create and deliver compelling business cases related to infotainment in the N.A market. Explore startup organizations to identify and formulate new potential opportunities Attend industry conferences/meetings to stay up-to-date on the latest market trends Perform a BMT related to infotainment or contents (EV, parking etc.) Technical Role (40%) Daily monitoring service, finding issues to identify the root causes and finding a solution to meet SLA requirements of clients. Leading and managing all issues related to content delivery services. Managing workflow, escalations and effectively delegating across to related teams. Driving the creation of quality/process change initiatives. Manage Field Testing Adequate knowledge about the development process of new/future MCP related content/features (such as development process, test, protocols, etc.) Supporting headquarter by testing newly developed content or any type of development related to MCP with internal and external software. Supporting Quality Engineer for monthly testing. Manage MCP (40%) – EV charging, HERE (Traffic, Local Search), Parking, etc. Contribute operational monitoring for the audit for MCP related contents for each platforms. Operating software application (VSC) developed by HQ for MCP-related contents. Manage CP related issues and Evaluation progress 1st stage response of server related incident/ problem as local entity Communicate with contents providers about escalated issues Communicate with customers (e.g., HMA, KUS, HACC, KCI, Mobis, HMB, etc.) as a local entity Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. REQUIRED SKILLS, ATTRIBUTES & EDUCATION: Bachelor’s degree in Business/or computer science-related field. Master’s preferred. 5-10 years of experience as in automotive technology industry Experience individuals who have worked in Automotive Tier 1 Supplier. Experience working with large companies, preferably automotive and/or software manufacturers or contents suppliers Experience in automotive business management, market research, and marketing Be comfortable with technical & business audiences Bi-lingual in Korea preferred Python developer preferred Salary Range – $89,190 to $127,534 I agree to the terms of service Update List
