Position Title: Import Coordinator

To help excel our organization’s growth, we’re seeking an eager and passionate individual to join our team as an Import Coordinator supporting our Import Team’s operational tasks. This is excellent opportunity to develop your professional growth in international and domestic logistics.

General Responsibilities:
• Prepare, control, and distribute all required air and ocean import documentation in a timely fashion to appropriate parties (i.e. delivery orders, arrival notice, etc.)
• Ensure system information matches with actual documentation
• Communicate with air and ocean carriers, origin and destination locations regarding shipment status, special handling, and delivery of freight
• Mediate delivery requirements and shipment tracking between customers, truckers, brokers, warehouses, and vendors to ensure proper delivery
• Ensure accuracy and completeness of import documentation
• Act as an operational liaison with customers to provide excellent, professional customer service
• Coordinate truck deliveries with dispatch team
• Handle order fulfillment operations, billing, and customer service functions in a timely manner

Qualifications:
• Associates Degree (minimum); Bachelor’s Degree (preferred)
• 1+ years of experience in handling customer service (preferred)
• 1+ years in freight forwarding, logistics, and/or supply chain (preferred)
• Proficient in using Microsoft Office Suite (Word, Excel, Powerpoint)
• Speaks Korean (mandatory)

Stipend: $52,000 – $62,000 (based on experience)
Working Hour: Mon-Fri, 9 A.M.-6 P.M.

Fringe Benefits:
• Health, Dental, Vision Insurance – 100% coverage for you and family
• 401(K) Company Match
• Free Daily Lunch Catering
• Annual performance-based incentives
• Certification Recognition Program
• Fitness Center Membership Subsidy Program

*Please note that the company does not accept J-1 or J-1 transfer applicants for this position.

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