Position Title: Import Coordinator

General Responsibilities:
– Prepare, control, and distribute all required air and ocean import documentation in a timely fashion to appropriate parties (i.e. delivery orders, arrival notice, etc.).
– Ensure system information matches with actual documentation.
– Communicate with air and ocean carriers, origin and destination locations regarding shipment status, special handling, and delivery of freight.
– Mediate delivery requirements and shipment tracking between customers, truckers, brokers, warehouses, and vendors to ensure proper delivery.
– Ensure accuracy and completeness of import documentation.
– Act as an operational liaison with customers to provide excellent, professional customer service.
– Coordinate truck deliveries with dispatch team.
– Handle order fulfillment operations, billing, and customer service functions in a timely manner.

Qualifications:
– Associates Degree (minimum); Bachelor’s Degree (preferred).
– 1+ years of experience in handling customer service (preferred).
– 1+ years in freight forwarding, logistics, and/or supply chain (preferred).
– Proficient in using Microsoft Office Suite (Word, Excel, Powerpoint).
– Speaks Korean (mandatory).

Stipend: $52K – $62K / year (based on experience)
Working Hour: Mon ~ Fri 9 A.M. to 6 P.M.

Fringe Benefits:
– Health, Dental, Vision Insurance – 100% coverage for you and family.
– 401(K) Company Match.
– Free Daily Lunch Catering.
– Annual performance-based incentives.
– Certification Recognition Program.
– Fitness Center Membership Subsidy Program.

이력서는 international@icncareer.com 로 보내주시기 바라며 보내실 때 ‘WorkingUS 지원자 – XX 포지션 지원’ 로 타이틀 적어서 보내주시기 바랍니다.
Please send your email to international@icncareer.com and titled “WorkingUS Applicant – Applying for XX Position.”