Position Title: Office Manager/ Regional Manager

General Responsibilities:
•Oversee day-to-day operations of the dental office, ensuring an efficient, organized, and patient-friendly environment.
•Supervise front desk, clinical, and support staff—providing training, guidance, performance evaluations, and scheduling coverage as needed.
•Ensure compliance with company policies, HIPAA, OSHA, and other applicable healthcare regulations.
•Monitor and analyze key performance indicators (KPIs) including patient retention, production, collections, and appointment flow.
•Manage patient billing, insurance claims, vendor relationships, inventory, and office budgeting.
•Coordinate cross-location operations (for Regional Manager scope), ensuring consistency in procedures, service quality, and staff performance.
•Serve as liaison between executive leadership and clinic teams, delivering updates, implementing new initiatives, and resolving escalated issues.
•Lead recruitment, onboarding, and team development in collaboration with HR and clinical directors.

Qualifications:
•Bachelor’s degree in Business Administration, Healthcare Management, or related field required.
•Minimum 3–5 years of experience in dental or medical office management; multi-location management experience preferred for Regional Manager.
•Strong leadership, conflict resolution, and organizational skills.
•Proficient in dental management software (e.g., Dentrix, Open Dental, or Eaglesoft) and Microsoft Office Suite.
•Ability to manage multiple priorities while maintaining attention to detail and patient satisfaction.
•Bilingual proficiency (e.g., Spanish or Korean) is a strong plus.

Stipend: To be confirmed after interview
Working Hour: Shift schedule, 9:00 A.M. to 7:00 P.M.
Fringe Benefits: Sunday Group Lunch Provided

*Please note that the company does not accept J-1 or J-1 transfer applicants for this position.

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