Position Title: Wholesale Operations Coordinator

Job Description:
The Wholesale Operations Coordinator is responsible for managing and streamlining the end-to-end order process for a wholesale business.
This role combines operational, inventory management, customer service, and technical skills to ensure efficient workflow and optimal customer satisfaction.

General Responsibilities:
1) Order Management:
• Punch in wholesale orders into the system accurately and efficiently.
• Pick items for orders as needed to fulfill customer requirements.
• Ensure timely processing and dispatch of orders.
2) Inventory Management:
• Monitor inventory levels and reconcile discrepancies to maintain accurate records.
• Conduct regular inventory checks and manage stock replenishments.
• Organize inventory data using Excel spreadsheets for existing and new items.
3) Process Improvement:
• Streamline the process of taking orders and pushing them out for dispatch, optimizing efficiency at every stage.
• Identify areas for improvement in workflows and implement solutions to enhance operational effectiveness.
4) Technical Skills:
• Create and maintain Excel reports, utilizing functions such as pivot tables, v-lookups, and data visualization tools to analyze inventory and sales data.
• Manage the wholesale website, ensuring accurate product listings, pricing updates, and functionality.
5) Customer Communication:
• Converse with customers via email and phone calls to address inquiries, resolve issues, and provide order updates.
• Build strong relationships with customers to ensure satisfaction and repeat business.

Qualifications:
• Proficiency in Excel (advanced functions like pivot tables, v-lookups).
• Strong organizational skills with attention to detail in order management and inventory tracking.
• Excellent communication skills (written and verbal) for customer interactions.
• Ability to work independently while managing multiple tasks simultaneously.
• Experience with e-commerce platforms or wholesale websites is preferred.

Stipend: $42,000/year
Working Hour: Mon – Fri, 8 A.M. to 5 P.M

*Please note that the company does not accept J1 or J1 Transfer applicants for any of the listed positions.

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