저도 IRS 택스문제로 골머리썩다가 구글에서 이거 발견해서, 따라해서 상담원과 연결이 되어서 해결하였습니다! 밑에 번호 차근차근 따라하면 상담원과 연결 가능한 것 같아요.
How do you speak to a live person at the IRS?
The IRS telephone number is 1-800-829-1040.
The first question the automated system will ask you is to choose your language.
Once you’ve set your language, do NOT choose Option 1 (regarding refund info). Choose option 2 for “Personal Income Tax” instead.
Next, press 1 for “form, tax history, or payment”.
Next, press 3 “for all other questions.”
Next, press 2 “for all other questions.”
When the system asks you to enter your SSN or EIN to access your account information, do NOT enter anything.
After it asks twice, you will be prompted with another menu.
Press 2 for personal or individual tax questions.
Finally, press 4 for all other inquiries. The system should then transfer you to an agent.