About Hyundai GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer’s products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers’ needs by utilizing the latest information systems and advanced technologies.

Summary
Coordinate and monitor inbound traffic regarding transportation of auto parts into U.S. manufacturing plants (Hyundai Motor Group Related Vendors) with documentation, deliveries, and customs related operations.

Compensation
$52,000-$65,000/Year (Subject to Compensation Study Upon Candidate Selection)

Responsibilities
Primary
Provide ocean inbound operation services and customer service
Daily coordination with customers & inquiries
Follow-up on urgent team trucking
Monitor/ update ocean inbound schedules, services, and update vendors of any document
Provide daily follow up to inbound accounts (tracing reports twice a day, including weekends if needed) via phone and/or e-mail
Monitor cargo data to confirm it is valid prior to sending notifications to customers Coordinate trucking (dispatching, tracking, tracing, prevention of detention/demurrage/Chassis and other charges)
Coordinate warehousing, storage, additional trucking, and final delivery to customers’ facility
Manage/control with operations, customers, and truckers to minimize unnecessary costs
Forwarding all appropriate documentation (Bill of Ladings/Customs documentation, Arrival Notice)
Provide status updates for customers
Ensure all charges are billed correctly, including: detention/demurrage/pre-pull/port open charges
Provide exceptional customer service
Rate studies for spot shipments and inquiries
Regularly maintain updates in operation system (Genisys)
Maintain database/record keeping in the system (shipment tracing data)
Monitor inbound containers for timely release and provide status updates
Secondary
Timely AR/AP process for both local and overseas agents
Ensure all charges are billed correctly including: A/R, A/P, Detention, Demurrage, Additional charges, etc.
Dispute and follow up detention/demurrage/Chassis invoices with liners, customers, vendors
Manage and report any accessories charge due to operation issues
Make sure to keep all records related to AR/AP and follow up payment status of AR/AP
Process AR/AP invoices and create reports for accounting department
Prepare GLOVIS Korea settlement reports, reconcile data weekly and monthly
Manage aging invoices
Tertiary
Support other operational duties as needed
Additional supporting tasks may be assigned occasionally

Benefits of working at Hyundai GLOVIS America Inc.
Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Referral Bonuses*
Auto Allowance*
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*
*Benefits may vary by location. All benefits pursuant to Company policy

Skills
Excellent written and verbal communication skills in English are Required
Proficient computer skills Required
Intermediate-level MS Excel is Required
Experience with MS Word, MS Outlook, and MS PowerPoint is highly Preferred
Problem-solving and critical thinking ability Required
Must be detail-oriented Required
Preferred self-started that can operate under minimal supervision
Strong teamwork, multitasking, and time management skills Required

Education & Experience
High School Diploma/G.E.D Required
One (1) Year of Experience in Freight Forwarding, Logistics, or Supply Chain Management Preferred

Physical Requirements
Ability to sit in front of a desk and/or in front of the computer for long periods
Repetitive use of hand/grasping product, writing, and typing
Stand/walk
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Typical office environment with low-level noise exposure
This position will be located in the Irvine, CA office
Communication with employees and field partners will be primarily conducted via phone and email
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.

Please Email Questions and Resumes to kluk@glovisusa.com