About Hyundai GLOVIS America Inc.
GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer’s products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers’ needs by utilizing the latest information systems and advanced technologies.

Summary
The Analyst, Logistics Planning position will oversee the third-party logistics (3PL) operations for MOBIS North America (MNA). The primary responsibilities of this role include 3PL operations and customer relations.

Responsibilities
3PL Operations
Work directly with carriers to track and trace driver dispatch, in-time truck arrival at supplier location, and on-time truck departure from supplier location
Handle correspondence between MNA team for all transportation related issues
Ensure all shipment data is updated in Glovis Transportation Management System (GTMS)
Adhere to the Glovis emergency escalation protocol in the event of an emergency
Manage all critical shipments through MNA group text & e-mail
Appropriately escalate incident reports related to damage claims or delay issues
Initiate claim process and follow through to resolution of the claim
Support all MNA operation procedures for customer and carrier
Follow up on pending issues
3PL POD, AR/AP Verification
During shipment running, verify all necessary charges in GTMS for AR & AP
For extra charges, collect necessary evidences and get MNA written approval or proper communication evidence
Once completely finish each shipment activity, cross checking POD and process AR & AP verification process with GTMS in a timely matter
Bid Process
Coordinate BID process for extra load and regular carrier drop orders
Collect carrier offer and make sheet in a timely manner
Finalize BID and dispatch truck according to protocol
Customer Relations
Coordinate BID process for extra load and regular carrier drop orders
Collect carrier offer and make sheet in a timely manner
Finalize BID and dispatch truck according to protocol
Monitor and follow up with dispatched trucks

Working Hours
Shift #1:Monday- Friday, 4:00 PM- 1:00 AM
Shift#2: Tuesday- Friday, 10:00am-7:00pm & Saturday, 8:00am-5:00pm

Benefits of working at Hyundai GLOVIS America Inc.
Medical Insurance
Vision Insurance
Dental Insurance
Health Care & Dependent Care Flexible Spending Accounts (FSA)
Basic Life and AD&D as well as Short-Term & Long-Term Disability
Paid Vacation, Holidays, and Sick leave
Pet Insurance
Hospital and Critical Illness Insurance
Wellness Program and Gym Reimbursement*
401(k) with Generous Matching
Referral Bonuses*
Auto Allowance*
Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*
Discretionary Bonuses*
Tuition Reimbursement*
*Benefits may vary by location. All benefits pursuant to Company policy

Skills & Qualifications
Strong Communication and Interpersonal Skills Required
Advanced in MS Word, Excel and PowerPoint Required
Ability to Meet Deadlines and Assess Priorities Required
Ability to Handle a High Volume of E-Mails and Phone Calls Required
Professional E-Mail Composition Skills Required

Education & Experience
High School/G.E.D. Required
0-1 Year Experience Required
2 Years Experience with 3PL and Transportation Preferred

Physical Requirements
Ability to Sit in Front of a Desk and/or in Front of the Computer for Long Periods
Repetitive Use of Hand/Grasping Product, Writing, and Typing
Stand/Walk
Carry/Lift a Maximum of 15 Pounds
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Typical office environment with low-level noise exposure
This position is domiciled in the Belleville, MI office
Communication with employees and field partners will be primarily conducted via phone and email
The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.

Please Email Resumes or Questions to kluk@glovisusa.com