About Hyundai GLOVIS America Inc.

GLOVIS America, Inc. is a third-party logistics provider headquartered in Irvine, CA. Since our inception in 2002, we are committed to delivering our customer’s products via truck, rail, or ocean vessel throughout the U.S., Canada, and Mexico. Glovis America makes every effort to exceed standards by providing quality service to our customers and vendors of the automotive, freight forwarding, parts distribution, used car, and fuel industries. We cater logistics strategies and processes to our customers’ needs by utilizing the latest information systems and advanced technologies.

Summary

The Senior Analyst, East KD Operations will provide and monitor customer service for inbound/outbound traffic regarding the transportation of auto parts for U.S. manufacturing plants (Related vendors for Hyundai/Kia and Suppliers) with container moves.

Compensation
$52k-$58k Per Year

Responsibilities

Provide Inbound & Outbound Operation Services
Monitor daily transaction & C/S – Monitor ocean inbound container moves from the container origin
Monitor any issues with customs and line hold on the container and handle any issues prior to port of arrival
Timely preparation of all required documentation to meet required delivery dates
Coordinate with Customers to Support Daily Inquires
Maintain a list of all approved carriers and route guides by management and implement an effective cost-saving container transportation system
Thoroughly understand customer’s demands and adjust daily operations to fit customer’s needs including container delivery date change requests
Send container tracing reports to customers weekly or daily requested by the customer
Manage Demurrage/Detention/Chassis Charge to Minimize Cost for the Customers
Be able to calculate any fees that occurred for containers including demurrage, detention, chassis, storage, pre pull, stopover, driver detention and etc., and advise customers in a timely manner with occurring charges
Notify customer in advance of the containers that may occur and any charges
Notify any occurred charges to the Accounting department so they can invoice customers
Monitor Urgent Container Moves Daily
Set up any urgent container moves including late gate, weekend gate open at the port, and arrange with the trucking company to ensure container deliveries to the customer warehouse
On-call 24/7 for any urgency to container movements
Notify customers with updates from when the container departs from the port to the customer warehouse including the estimated time of arrival and current location of the container
Timely entry of container movements in Genisys system daily needed
Report Statistical Container Moves to the Manager
Be able to report container inbound movement reports (transit times of vessel, daily, weekly, or monthly container movements) to the upper management in a timely manner when requested

Benefits of working at Hyundai GLOVIS America Inc.

Medical Insurance

Vision Insurance

Dental Insurance

Health Care & Dependent Care Flexible Spending Accounts (FSA)

Basic Life and AD&D as well as Short-Term & Long-Term Disability

Paid Vacation, Holidays, and Sick leave

Pet Insurance

Hospital and Critical Illness Insurance

Wellness Program and Gym Reimbursement*

401(k) with Generous Matching

Referral Bonuses*

Auto Allowance*

Quarterly Employee Lunches, Summer Refreshments, and Monthly Team Building Activities*

Discretionary Bonuses*

Tuition Reimbursement*

*Benefits may vary by location. All benefits pursuant to Company policy

Skills

Requires a strong sense of urgency, independent judgment, and problem-solving as well as strong excellent communication, planning, prioritization, and follow-up skills.
Proficient computer skills required
Intermediate-level MS Excel is required
Experience with MS Word, MS Outlook, and MS PowerPoint is highly preferred
Knowledge of general freight forwarding terms and standards and incoterms.
Basic knowledge of accounting functions and relative information retrieval.
Preferred self-started that can operate under minimal supervision.

Education & Experience

Bachelors Degree Required
Two (2) Years of Experience in Freight Forwarding/Logistics/Supply Chain Management Required

Physical Requirements

Ability to sit in front of a desk and/or in front of the computer for long periods
Repetitive use of hand/grasping product, writing, and typing
Stand/walk
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Working and Environmental Conditions

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

Typical office environment with low-level noise exposure.
Communication with employees and field partners will be primarily conducted via phone and email.

The above statements are intended to describe the general nature of work performed by employees assigned to this position. They are not intended to be a complete list of all job duties performed by persons in the position. Glovis America reserves the right to revise or amend duties at any time as the needs of the company and requirements of the job change.