Title: Logistics Custom Broker Manager

Location: Carson, CA

Base Salary: TBD

Benefits: Annual Bonus, Medical, Dental, Vision, Life, STD, LTD, , 401K, and generous PTOs/ paid holidays Etc.

Business Hours: Mon-Fri 08:00 AM to 5:00 PM (Tentative/ Can be changed depending on hours of operation)

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What we are looking for:
• A passion for delivering quality customer service and operational expertise
• Ability to prioritize and organize workload to meet and exceed KPIs
• Excellent communication skills and leadership
Job Responsibilities include:
• Ensures that customs and governmental processes, procedures and activities are performed and managed based on global, country specific and port specific governmental regulations.
• Keeps abreast of laws and regulations regarding brokerage compliance and develop specific programs to ensure that personnel are properly trained and equipped with the knowledge to maintain a compliant environment
• Attends local, regional or national training classes or conferences as needed to enhance skills and retain industry knowledge
• Directly or indirectly manages all Customs Brokerage staff within assigned department
• Performs timely and accurate costing, revenue estimates, rating, and invoicing
• Ensures product operations customer quality goals per our Standard Operating Procedure (SOP)

Qualifications
• U.S. Customs broker license (Required)
• High School Diploma or GED (Required)
• Bilingual: English and Korean (Required)
• Minimum 5 years of experience in a customs brokerage company
• Minimum 2 years of prior experience in a supervisory role