SUMMARY:
Manages the inbound operation of Pantos to ensure all receiving, storing, handling returned/damaged goods, and administrative tasks are met while continually seeking feedback and improving processes to ensure the customers’ expectations are exceeded every day.
JOB DESCRIPTION:
• Manages the inbound operation of a Distribution Center to ensure all receiving, storing, handling returned/damaged goods, and administrative tasks are met while continually seeking feedback and improving processes to ensure the customers’ expectations are exceeded every day.
• Plans and directs all receiving, storing, handling returned/damaged goods, and administrative tasks to ensure customer and company requirements are met.
• Manages the Receiving team in the unloading of freight trucks delivering merchandise to the DC; counting of pieces/ packages/ pallets; and signing of Bill of Ladings according to company policy. Ensures correct shipment has been delivered and all product received is accurately recorded in system
• Main point of contact for all inquiries regarding Receiving. Works with Customer’s Material Department and vendors regarding orders received. Answers questions and provides information to resolve any outstanding issues in a timely manner. Communicates discrepancies to appropriate individuals which many include: Quality Assurance Team, Material Department, and Production Department.
• Adheres to all protocol regarding the receipt of shipment: documents receipt appropriately, confirms shipments are accurate and approvals are obtained prior to distribution; follows up on outstanding approval requests to meet the needs of customer.
• Accountable for all Inbound functions during inspections and audits: keep accurate records, provides information and answers questions
• Schedules all inbound shipments and is main point of contact for carriers regarding initial scheduling and changes.
• Develops action plans for conducting internal analyses and gap identification. Conducts observations to identify areas for change; conducts analyses to develop action plans to address operational and employee needs
• Conducts daily status meetings with management team to review prior day’s performance and to develop action plan for current day.
• Manages Forklift drivers’ job performance and material handlers’ job performance, including: performance evaluations, training, development, coaching, disciplinary action and attendance management.
• Performs other duties as assigned.
• Oversee Day to day pick pack orders
• Create and maintain a functional warehouse space.
REQUIREMENTS:
• Bachelor’s degree required, with preference for a major in Operations, Logistics, Supply Chain, or other business-related field (or equivalent combination of education and experience)
• Demonstrates strong communication skills, both written and verbal.
• Demonstrated ability to organize, prioritize and meet deadlines
• Must be proficient in Microsoft and computer skills
• Experience and knowledge in distribution processes (receiving, shipping and inventory control) required
• Forklift Certification preferred, ability to obtain Forklift Certification required

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