N.I.S.I. Inc. (C.V.E. Group)

Job Location; MA and NJ

Position(s) Available: Field Engineer 00

For over 20 years, CVE (Creative Vision Electronics) Group, Inc. has been serving the ever-growing consumer product industry. As a leading, large scale reverse logistics provider, we strive to deliver unsurpassed quality and support to manufacturers and their product.

N.I.S.I (NATIONAL IN-HOME SERVICE INSTALLATIONS) Keeping CVE as its Parent company, NISI is an ASC (Authorized Service Center) of SAMSUNG ELECTRONICS. NISI is committed to improving the lives of our customers by providing quality services, products and solutions that earn their trust and build lifetime relationships. We are proud of our diverse, high-performance team work environment and we strive for continuous improvement through keen focus on growth, effectiveness and a sense of urgency.

Individuals who are driven to earn our customers trust and business every day, who act with integrity, who treat everyone fairly and value diversity, and who are accountable for their actions are welcome to show interest in becoming a member of our winning team.

NISI technicians diagnose and repair Appliances (Washer, Dryer, Refrigerator, Microwave, Electric Oven) and/or TVs’ (LCD, PDP, DLP) while providing superior service at customer’s homes.

We are seeking for Field Engineers for MA and NJ.

Overview of Field Engineer
Field Engineer requires 100 percent travel within local service areas. Installations, troubleshooting, and maintaining consumer electronic products/equipment.

Responsibilities
Analyze and repair Home Appliances and HD TVs
Diagnose products and repair electronics to ensure customer satisfaction.
Able to troubleshoot and replace parts as needed.
Generate daily reports and submit warranty claim forms.
Relies on judgment for personal safety regarding work

Qualifications
Associate’s degree in electronics, related field, or equivalent experience.
Valid driver’s license and clear driving record,
Intermediate computer skills, including MS Office and proprietary software,
Excellent interpersonal and communication skills.
1-2 years; previous field service experience in repair of home appliances and/or electronics preferred.

Send Resume and Cover letter to

HR@NISIUSA.COM